Terms of service
Introduction
Welcome to Shoe Spa, where we specialize in premium shoe care services and accessories. By accessing our website or using our services, you agree to abide by the following Terms of Service ("Terms"). These Terms apply to everyone who visits or uses our site, including customers, vendors, and content contributors.
Please carefully review these Terms before using our website. If you disagree with any part of these Terms, we ask that you do not use our services or website.
Compliance with Consumer Laws
Shoe Spa adheres to all applicable consumer protection laws in New Zealand. By engaging with our services, you acknowledge our commitment to these legal standards.
Website Management
The Shoe Spa website is managed by our dedicated team. Terms such as "we," "us," and "our" throughout the site refer to Shoe Spa. By navigating our site or purchasing our products and services, you accept these Terms as a binding agreement between you and Shoe Spa.
Acceptance of Terms
Your use of any part of our site signifies your agreement to these Terms. Should you disagree with any portion of these Terms, please refrain from using our website and services. We reserve the right to update these Terms at any time, and continued use of the site following any changes indicates your acceptance of those changes.
Section 1 - Use of Our Online Store
By using our online store, you confirm that you are of legal age in your area of residence, or have the consent of a legal guardian to do so. You agree to use our products and services legally and not to engage in any unauthorized activities that violate laws or our policies.
Section 2 - General Provisions
We reserve the right to decline service to anyone at our discretion. You understand that while your data (excluding payment information) may be transmitted over various networks, payment details are always securely encrypted.
Section 3 - Accuracy and Information
We strive to ensure that the content on our site is accurate and up-to-date, but we do not guarantee that all information is free from errors. The materials on this site are for general informational purposes and should not be solely relied upon for making decisions.
Section 4 - Service and Pricing Changes
We may change prices or discontinue services without prior notice. Any such modifications are at our sole discretion, and we are not liable for any impacts these changes may have.
Section 5 - Products and Services
Our products and services are subject to availability and may be offered exclusively through our website. Descriptions, pricing, and availability are subject to change without notice. We do not guarantee that product descriptions or other content on our site is completely accurate.
Section 6 - Billing and Account Details
We reserve the right to refuse any orders placed with us and may limit or cancel quantities at our discretion. Should we make changes to an order, we will notify you via the contact information you provided. You agree to provide accurate billing and account information for all transactions.
Section 7 - Third-Party Tools
We may provide access to third-party tools for your convenience. These tools are provided as is, and we hold no responsibility for any issues that arise from their use.
Section 8 - External Links
Our website may include links to third-party sites that are not under our control. We do not endorse these sites and are not responsible for their content or any transactions you engage in with them.
Section 9 - User Submissions
If you submit feedback, suggestions, or other content to us, you grant us the right to use, edit, and distribute such content without any obligation to you. We are not required to keep any submissions confidential or respond to them.
Section 10 - Handling of Personal Information
Your personal information submitted through our store is managed in accordance with our Privacy Policy. Please refer to our Privacy Policy for more information.
Section 11 - Limitation of Liability
While we aim to provide a reliable and high-quality service, we do not guarantee that our services will be uninterrupted or error-free. Shoe Spa is not liable for any direct or indirect damages resulting from your use of our services or products.
Service Limitations: The outcome of our services may vary depending on the condition and material of the footwear. Complete removal of stains or restoration of damage is not guaranteed.
Liability: We exercise great care in handling your footwear, but cannot be held responsible for any changes that occur, such as color fading or material alteration during the cleaning process.
Service Timeframes: The estimated time for service completion is an approximation and may vary.
Material Risks: Certain materials, such as leather and suede, may respond unpredictably to cleaning treatments.
Pre-existing Conditions: We are not responsible for any pre-existing issues or damages that become apparent during the cleaning process.